What must funeral homes offer to consumers according to the FTC's Funeral Rule?

The Federal Trade Commission's Funeral Rule mandates that funeral homes provide consumers with a General Price List (GPL) that outlines available services and their associated costs. This requirement ensures transparency in pricing and helps consumers make informed decisions regarding funeral services. By providing a GPL, funeral homes allow families to compare prices and select the services that best meet their needs and budget.

Offering a GPL is essential because it helps prevent deceptive practices and ensures that consumers understand the costs involved before entering into a service agreement. This transparency also protects the consumer's right to make informed choices about their options, which is a fundamental aspect of the Funeral Rule. In this context, while the other options may involve aspects of consumer service, they do not fulfill the specific requirement set forth by the FTC regarding price disclosure.